Customer Support
Add Customer Support when it matches the job description and appears in your real customer service representative experience.
Customer Service Representative example
See the full resume example with bullets and mistakes.
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Skills page
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Skills section
Best skills for a customer service representative resume
Use this skills list as a starting point. The strongest skills are the ones you can prove through bullets, projects, certifications, or measurable work.
Zendesk
Add Zendesk when it matches the job description and appears in your real customer service representative experience.
Phone Support
Add Phone Support when it matches the job description and appears in your real customer service representative experience.
Live Chat
Add Live Chat when it matches the job description and appears in your real customer service representative experience.
Conflict Resolution
Add Conflict Resolution when it matches the job description and appears in your real customer service representative experience.
Documentation
Add Documentation when it matches the job description and appears in your real customer service representative experience.
CRM
Add CRM when it matches the job description and appears in your real customer service representative experience.
Troubleshooting
Add Troubleshooting when it matches the job description and appears in your real customer service representative experience.
ATS keywords
customer serviceticket resolutioncustomer satisfactionsupport ticketscommunication
Skills section example
Skills: Customer Support, Zendesk, Phone Support, Live Chat, Conflict Resolution, Documentation, CRM, Troubleshooting
Keep the list readable. If the job post heavily emphasizes customer service, show it inside an experience bullet as well as the skills section.